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Terms of Use

Last updated: 27 August 2026 · App: Touching Green (bundle ID com.jonaspolenz.touchinggrass)

The short version: Touching Green is 16+. Your daily photo is checked automatically by an AI service and is never stored by us. You buy your subscription from Apple, not from us — which is why cancelling it and getting your money back also has to happen there. Be kind to the other people here; anyone who isn't will be removed.

1. Who we are and what these terms cover

Touching Green (the “app”) is provided by:

Jonas Polenz
Konradstraße 15
90429 Nürnberg
Germany
Email: jonas.polenz@software-development.net

These Terms of Use govern the relationship between you and us when you create an account and use the app. They apply in addition to Apple's End User License Agreement (EULA), which covers the software licence itself. Where the two conflict, the EULA governs the software licence and these terms govern everything else.

How we handle your data is set out in our Privacy Policy. How we treat each other here is set out in the Community Guidelines, which form part of these terms.

2. What the app does

Touching Green sets you a small task every day that gets you outside. You complete a task, photograph it, and an AI service automatically checks whether the photo fits. Completed tasks make your tree grow, keep your streak alive and earn you points in a weekly league. You can connect with friends and send them short, pre-written messages (“nudges”).

We keep developing the app, and we may change, add to or discontinue features. We will announce material restrictions in the app in advance. Your statutory rights in respect of defects in digital products (Sections 327 et seq. of the German Civil Code, BGB), including our obligation to provide updates, remain unaffected.

3. Minimum age: 16

You must be at least 16 years old to use Touching Green. This is not a formality: from 16 you can validly consent to the processing of your data yourself under Art. 8 GDPR; we do not support parental consent below that age. That is why we ask for your date of birth when you register.

If we learn that an account belongs to a person under 16, we will block it and delete the associated data. Giving a false age entitles us to terminate immediately.

4. Your account

  1. To use the app you need an account — either with an email address or via “Sign in with Apple”.
  2. Your login credentials are yours alone. Don't pass them on, and tell us if someone else has access to your account.
  3. One account per person. Creating multiple accounts in order to influence leaderboards or rewards is not allowed.
  4. You choose a unique @username and a display name of your own choosing. Both are visible to others — the display name also to people who are merely in the same league as you. So don't pick anything you wouldn't want strangers to see.
  5. You can delete your account at any time directly in the app (Profile → Delete account). That ends this contract. It does not cancel a running subscription — see Section 8.

5. What you have to observe when using the app

The full rules of conduct are set out in the Community Guidelines. In short: no insulting, discriminatory, hateful, sexual or unlawful content, no harassment, no impersonation, no spam, no advertising, no bots.

It is also expressly prohibited to manipulate the photo check — for example by photographing screens or printed images, submitting someone else's photos or old ones, or operating the app by automated means.

Zero tolerance. Objectionable content and abusive behaviour are not tolerated here. We remove reported content, and we remove the accounts responsible from the app.

6. Your content and what we may do with it

  1. Your photos stay yours. We claim no rights in them and we do not store them — neither on our servers nor anywhere else. They stay on your device.
  2. So that the check can work, you grant us a non-exclusive right, limited to this purpose, to transmit the photo in question once to our server and from there to the AI service. This right ends as soon as the check is complete.
  3. For your username, display name and avatar, you grant us the right to show them to other users to the extent the app's features require it (friends list, league, nudges).
  4. You warrant that you hold the necessary rights in everything you submit and that it infringes no third-party rights — in particular where other people are identifiable in a photo.

7. How we moderate content

We provide the following information pursuant to Article 14 of Regulation (EU) 2022/2065 (Digital Services Act, DSA). We use the following procedures and tools:

Automated checks

  1. Photo check. Every challenge photo you submit is assessed automatically by Cloudflare's Workers AI for whether it was taken outdoors, looks genuine and matches the task you were set. The result decides, without any human involvement, whether the task counts as completed. An assessment like this can get it wrong. If you think a rejection was wrong, write to us — we will look at it by hand.
  2. Name filter. Usernames and display names are checked automatically against a list of prohibited terms and rejected if there is a match. False positives are possible here too; get in touch with us if that happens.
  3. Fixed set of messages. Nudges cannot be written freely — they can only be picked from a fixed list of pre-set sentences. That is a deliberate technical restriction, so that nobody can be harassed through this channel.

Human review

We review reported content and accounts personally, not automatically. We aim to deal with reports within 24 hours.

Reporting and blocking

Inside the app you can report and block other accounts. Independently of that, anyone — including people without an account — can flag content through our reporting form.

Measures and statement of reasons

Where content or behaviour breaches these terms or applicable law, we may — graduated according to severity — remove the content in question, reset a name, restrict individual features, or suspend the account and terminate the contract.

We will give you a written statement of reasons for any such measure (Art. 17 DSA). The statement sets out the scope and duration of the measure, the facts it is based on, whether automated means were involved, the specific rule we are relying on, and how you can challenge it. You can object to the decision informally by email; the ordinary courts are of course open to you in any event.

8. Subscription, purchases and cancellation

When you buy, your contract is with Apple, not with us. You buy Touching Green Plus and the gem packs through the App Store. The seller is Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Ireland.
  1. Prices, term and any trial period are shown to you before you buy, on the purchase screen in the app and in Apple's confirmation dialog.
  2. Automatic renewal. A subscription renews automatically for whichever term you selected, unless it is cancelled at least 24 hours before the end of the current period. Billing runs through your Apple ID.
  3. Cancellation happens in your Apple account settings (Settings → your name → Subscriptions) or at apps.apple.com/account/subscriptions. We cannot cancel a subscription for you.
  4. Withdrawal and refunds are likewise handled by Apple, at reportaproblem.apple.com. Apple's withdrawal policy applies. One additional note: for digital content, the right of withdrawal expires early if you expressly consent to performance beginning immediately and confirm that you know you lose that right as a result (Section 356(5) BGB). Under App Store rules, we are not permitted to issue refunds ourselves.
  5. Gems are a purely virtual currency with no cash value. They cannot be paid out or transferred and cannot be used outside the app. If you delete your account, they are forfeited without compensation.
  6. Deleting your account does not end a subscription. If you delete your account, an existing subscription continues to run with Apple until you cancel it there.

9. Availability

We do our best to run the service reliably, but we cannot promise uninterrupted availability. Maintenance, faults in services we rely on, or force majeure can cause outages. If a paid subscription is significantly and persistently impaired, your statutory warranty rights apply.

10. Termination by us

We may terminate this contract on ordinary notice of 14 days, for instance if we discontinue the app. For good cause — in particular in the case of serious or repeated breaches of Section 5 or of the Community Guidelines — we may terminate without notice and suspend the account. In both cases you will receive a statement of reasons in accordance with Section 7.

If we terminate for a reason you are not responsible for, Apple will on request refund a pro rata share of any subscription fees already paid.

11. Liability

We are liable without limitation for intent and gross negligence, and for injury to life, body or health. In cases of ordinary negligence we are liable only for the breach of a material contractual obligation — that is, an obligation whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely — and then limited in amount to the foreseeable damage typical for this kind of contract. Liability under the German Product Liability Act (Produkthaftungsgesetz) remains unaffected.

Go outside sensibly. Touching Green asks you to head outdoors and take photos. When, where and how you do that is your decision. Watch the traffic, the weather and the terrain, and know your own limits. We cannot be answerable for accidents or damage that happen along the way.

12. Changes to these terms

We may amend these terms if the app, the services we use, or the legal situation change. We will tell you about material changes at least 30 days in advance, in the app or by email (Art. 14(2) DSA). If you don't agree with a change, you can delete your account at any time; if you keep using the app afterwards, the amended terms apply.

13. Governing law and final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection provisions of the country in which you are habitually resident remain unaffected.

These terms exist in German and in English. The German version is the original; where the two differ, the German wording prevails, unless mandatory law in your country provides otherwise.

We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration body.

Should any provision of these terms be invalid, the validity of the remaining provisions is unaffected.


Contact

General questions and support
jonas.polenz@software-development.net

Report content
Reporting form — usable without an account

Requests from public authorities (Art. 11 DSA)
jonas.polenz@software-development.net · Languages: German and English

Provider details
Legal Notice